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Returns & Exchanges
At Onnit, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Pack Your Items
Place the items in their original packaging with all tags still attached to ensure they are protected during transit.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing